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no not professional at all ,forget them

We have just returned from a trip to Cuba, arranged by Tony and HavanaVIP. Three couples traveled to Trinidad and Havana, with a particular focus on upcoming Cuban artists. Every plan and arrangement happened flawlessly - guides and drivers were always on time, helpful and endlessly cheerful. Ernesto was our first guide in Trinidad, and he could not have given us a nicer introduction to this amazing country - both the history, and the social state of things today. Attending...

I can’t recommend HavanaVIP highly enough if you plan to visit Cuba (as you should, and soon!) The island of course is fascinating and friendly and full of interest. But I particularly wanted to mention what great friends our guides Eduardo, Adrian, Mario, Natasha and Olivia became to us. They were beyond compassionate to the needs of my mobility-impaired wife. Tony was always forthcoming and helpful, even as our plans changed due to health circumstances. And HavanaVIPs local connections got...

A memorable experience, great planning and local execution by Havana VIP.

My daughter and I travelled together. She was celebrating her 50th BIRTHDAY. From beginning to end this 5 day trip was magical: planning with Tony was seamless, he took care of each detail just as we discussed, his knowledge of Havana was thorough and his attitude patient and sensitive...and I can be annoying with myriad questions. The guides were the best we have had anywhere, the accommodations on the Malecon comfortable. We particularly enjoyed going to individual artists' galleries, most...

Havana VIP sorted our honeymoon for us. Tony was a pleasure to deal with, and the activities he sorted out for us were perfect. Our guides - Kenia, Ginetet, Eduardo - and drivers - Damaso, Darvel, Eduardo - worked overtime to make us happy. Would highly recommend this company if you ever head to Cuba; they know what they're doing, and they make things simple. Unbelievable trip.

La Galería Santiago Hermes considera que la agencia Havana VIP realiza un buen trabajo en la promoción de la autenticidad cubana

We just got back from Cuba and we highly recommend Havana VIP. The quality of the trip was first rate. The guides and drivers were just great and all went out of their way to make our trip run smoothly. The accommodations were all comfortable and we enjoyed our conversations with our hosts. We felt like we really got to see a variety of cities, towns, and countryside. We traveled with two doctors and the guide arranged for us to...

Havana VIP made every aspect of travelling to Cuba a breeze. Working with Tony was effortless. Tony and I spoke about the things we were interested in experiencing and then was able to create a seamless itinerary that was startlingly impressive. We met the kindest people; our tour guide, Jorge Gonzalez Estrada and driver, Eduardo, were so knowledgeable, accommodating and welcoming, we felt like family by the end of the trip. The flow of the activities were well timed and...

Imagine hosting 25 friends and family in Havana in August for a 50th birthday celebration. Imagine most of these guys are well traveled, international, seasoned jet setters and you are going to try and wow them with a great adventure. What is a girl to do? Hire the best.

The Havana VIP team both in the US and in Havana knocked it out of the park.

Great housing, fantastic excursions, customized itinerary, amazing experiences,...

Havana VIP Tours did a fantastic job with our trip. My husband and I loved how everything was handled smoothly from the moment we arrived in Cuba until we left. The housing, the tour guides, the drivers, the dinners, and more were all fantastic and well planned out. We learned so much about Cuban culture and history and met some amazing people along the way. If you're looking for an immersive, informative and fun experience of Cuba, this is the...

Tony & Havana VIP Tours did an outstanding job from inquiry to finish. We couldn't have asked for more. We were 8 people traveling (4 cousins) whose grandmother & aunts & uncles lived in Havana for 4 years prior to being allowed to enter the US from 1922 - 1926. So we decided to visit where they lived. My wife found the address & we said let's go. We contacted Tony and explained about our journey that we wanted. Tony...

My wife and I traveled to Cuba with my parents in November 2016. Tony and Havana did a great job coordinating a custom trip to meet our interests. All of the guides and drivers they set up were very professional. I honestly can't imagine travelling to Cuba any other way! We made sure all of our guides knew we wanted to experience the real Cuba and get off the beaten path, and they were always more than happy to oblige....

From our first conversation with Tony we felt we were in the right hands. He listened to what we wanted down to small details like food and music, customizing our trip for 4 adults. The wonderful Cuban people who guided us through Trinidad, Cienfuegos, and Havana were interesting and a great highlight, even down to our Havana driver Pedro who was so much fun. We found our days informative, educational and great fun filled with history, culture and the arts...

Tony organized a fantastic family visit to Havana for us. Magalys was a wonderful guide - full of information, always on time, and very friendly. Lidice gave a family cooking lesson in traditional Cuban food. And we loved our family salsa dancing lesson as well. We highly recommend Tony and his team.

I struggled with finding a tour operator that understood the new laws for Americans to legally travel to Cuba. I called Havana VIP Tours and was pleasantly surprised to speak with someone that knew more than me – Tony. In addition, it was clear that Tony had a deep knowledge of places and things to do in Cuba.

We are a family of 4 ranging in age from 15 years to 83 years. Our interests are...

Having traveled extensively, allow me to say that in all aspects the service provided by Havana VIP Tours was the probably the best in all aspects; Communication, Logistics,Transportation, Lodging, On the ground support services, and, well, everything. Tony laid out what was to be offered in the Tour package, and unlike many in the business, he delivered to the most minute of details. His coordination of Flights was well taken care of, as well as necessary Visas. He communicated what...

We visited three cities and Tony arranged the housing and the transportation and a number of experiences for us. We are a family of 5 and the kids range from 19 to 7, but everybody was very happy with the places we stayed and the activities we had. We really did get to meet a number of interesting people and got a closer look at life in Cuba than we would have if we had set it up on our...

An amazing experience from start to finish.

From the planning of the trip to the people we met and guided us through the country, this was an educational and informative trip filled with Cuban culture, history, and Art.

I'm not big on planned trips but I am so glad we found you and your team for this experience! Thank you!

Tony is the best ! He arranged a 5 day havana tour for me and my friends. We stayed at a private house and ate at the best local places. Our driver was amazing and couldn't recommend any other concierge company in havana. Our experience was truly magical and unique.

Tony arranged a 2 1/2 week custom visit to Cuba in March for four couples. We stayed only in "casas", frequently ate in private restaurants, visited with families and were very pleased with our itinerary. I would agree that of all the wonderful experiences we had, the people themselves and their stories and friendliness were the highlight. I would highly recommend using Havana VIP to organize a customized trip free of hassle and complete with backup support should it be...

Our visit to Cuba was a fabulous experience. We learned so much about its interesting history, rich arts and culture through a very full and diverse set of daily activities. Our interactions with Cuban people were insightful. The trip took a lot of advance planning and precise scheduling by Tony and his Havana VIP Tours team. Our guides and drivers, as well as our hosts at the casa particulares, all took good care of us – special recognition for Hector,...

Tony arranged our 8 day visit and he completely hit itout of the park. We presented something of a challenge... 2 no-longer-young grandparents with their 23 year old granddaughter. and one of us had some significant physical challenges as well. Between the guides and the drivers, the lodgings, restaurant recommendations, the itinerary, I cannot imagine we could have been any more thrilled with our first visit to Cuba, The people, of course, are the major draw in our view, but...

Tony and his team were terrific- we felt lucky to be so fully immersed in art, culture, and history while visiting Havana and Trinidad. Tony listened closely to our preferences and interests, providing us with excellent itinerary, superb guest-house stays, talented and engaging tour guides, and warm and helpful drivers for ground transport.